1. Overview

This Acceptable Use Policy governs your use of Chat&Guide services and applies to all users. Violation of these policies may result in account termination.

2. Prohibited Activities

Illegal Activities

You may not use our services for any illegal activities, including:

• Violating any applicable laws or regulations
• Facilitating illegal activities or criminal behavior
• Copyright infringement or intellectual property theft
• Money laundering or fraud

Harmful Content

You may not create chatbots or upload content that:

• Promotes violence, terrorism, or hate speech
• Contains adult content or sexually explicit material
• Harasses, threatens, or bullies individuals
• Spreads misinformation or deliberately false information
• Contains malicious code or viruses

Professional Service Restrictions

You may not create chatbots that provide:

• Medical advice: Diagnosis, treatment, or health recommendations
• Legal advice: Legal counsel or representation
• Financial advice: Investment or tax advice
• Emergency services: Crisis intervention or emergency response

Technical Abuse

You may not:

• Attempt unauthorized access to our systems
• Use automated scripts to extract data
• Create multiple accounts to circumvent limits
• Interfere with other users' service
• Overload our systems with excessive requests

3. AI Chatbot Guidelines

Training Data Requirements

When training your chatbot:

• Only use content you own or have permission to use
• Ensure training data is accurate and appropriate
• Remove personal information from training content
• Avoid biased or discriminatory content

Response Monitoring

You are responsible for:

• Monitoring your chatbot's responses
• Implementing safeguards against harmful outputs
• Providing clear AI disclaimers
• Responding to user complaints promptly

4. Enforcement

Consequences for Violations

Policy violations may result in:

• Warning notices
• Content removal requirements
• Account suspension
• Permanent account termination

Appeal Process

If you believe enforcement action was taken in error, you may appeal within 30 days by contacting support@chatandguide.com with supporting documentation.

5. Reporting Violations

To report policy violations:

• Email: support@chatandguide.com
• Include: URL, description of violation, and evidence
• Urgent concerns: Mark your email as "URGENT - Policy Violation" for priority handling

6. Contact

For questions about this policy, contact support@chatandguide.com