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Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing and using Chat&Guide, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our AI chatbot platform.

Use License

Permission is granted to temporarily use Chat&Guide for personal or commercial purposes. This is the grant of a license, not a transfer of title, and under this license you may:

  • Create and deploy chatbots for your websites
  • Customize chatbot appearance and responses
  • Access analytics and conversation data
  • Export your data at any time

Prohibited Uses

You may not use Chat&Guide:

  • For any unlawful purpose or to solicit others to unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To transmit or procure the sending of any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate the company, another user, or any other person or entity

Account Responsibilities

You are responsible for safeguarding the password and for any activities that occur under your account. You agree not to disclose your password to any third party and to take sole responsibility for activities that happen under your account.

Service Availability

We strive to provide 99.9% uptime but do not guarantee uninterrupted access to our service. We may need to perform maintenance or updates that could temporarily affect service availability.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@chatandguide.com
Address: Chat&Guide Legal Team, London, UK